Disaster and Emergency Information
Disaster Guide
・Download the Kyoto Prefectural International Center’s Disaster Guide, a 16-page guide available in six languages.
Japanese is included in the English, Chinese, Portuguese, Spanish, and Korean versions. A simple Japanese version is also available.）
English
Simple Japanese
Disaster Guide
■Japanese Operation System for Emergency information for Foreigners
Disaster preparation information (earthquakes, typhoon, etc.) in ten languages accessible by mobile phone
English, Portuguese, Spanish, Chinese, Tagalog, Indoensian, Thai, Vietnamese, and simple Japanese
■Bosai Saigai Hakubutsukan (disaster damage prevention museum)
What are the very basic things you should know for when an earthquake strikes? Find out by downloading the guide – available in Japanese, Korean, Mandarin, and Portuguese.
http://www.bousaihaku.com/cgi-bin/hp/index2.cgi?ac1=B934&ac2=&ac3=3907&Page=hpd2_view
●Disaster response explained in easy illustrations
“Disaster Preparedness Procedures”
Malay, French, English, Spanish, Japanese
http://www.bousaihaku.com/cgi-bin/hp/index2.cgi?ac1=B934&ac2=&ac3=3905&Page=hpd2_view
Thai, Portuguese, English, Persian, and Japanese
http://www.bousaihaku.com/cgi-bin/hp/index2.cgi?ac1=B934&ac2=&ac3=5416&Page=hpd2_view
Korean, Chinese, English, Tagalog, and Japanese
http://www.bousaihaku.com/cgi-bin/hp/index2.cgi?ac1=B934&ac2=&ac3=5417&Page=hpd2_view
Disaster and Emergency Information
Information regarding how to contact the police and fire departments; what to do during natural disasters like earthquakes, typhoons, heavy snow; guidance for fire, crime, and traffic accidents; procedures for if you lose your passport or Alien Registration Card; and a list of contact information is detailed below.
CLAIR: http://www.clair.or.jp/tagengorev/ja/p/index.html
How to call the police and fire departments in an emergency
[1] Emergency Calls
■110 for the police, 119 for the fire station.
Police (110)
To report traffic accidents or crimes to the police, dial 110. Phrases to remember:
“Jiko-desu” ― “There was an accident”
“Dorobo-desu” ― “There was a theft”
If possible, tell the operator when and where and what happened as precisely as you can, along with your name, address and phone number.
■Fire and Ambulance (119)
To report a fire or call an ambulance, dial 119. When the operator answers, specify if it's a fire or if you need an ambulance.
Phrases to remember:
Kaji-desu ― “It's a fire”
Kyu-kyu-desu ― “An ambulance, please”
Tell the operator where it is happening precisely along with your name and contact number and/or address. Ambulances are strictly for emergencies only ― do not call one when you can go to a hospital on your own.
Fire, Earthquake, Typhoon
1 Fire
If a fire occurs, shout “Kaji-da! (fire!)” as loud as you can so the neighbours know, and call 119 to report it to the fire station. Tell the operator the following:
･ Location of the fire
･ What is on fire
･ If there are people trapped by the fire
･ If they are wounded
■To Avoid Fire Accidents
- Do not forget to check electricity and gas equipment before you go to bed, or when you go out. Be especially careful of heaters in winter.
- When cooking, especially when frying something, do not leave the stove. If you have to leave it, make sure you turn it off.
- Apartment buildings and boarding houses are equipped with red fire extinguishers. As this helps put out small fires, it is important to ask your superintendent about how to use them.
2 Earthquakes
(1) Be prepared for quakes
Earthquakes happen in Japan more often than in many other countries. Be prepared to avoid panic in case they occur. The following is advisable:
- Do not place heavy and/or fragile things on chests of drawers and/or shelves, etc.
- Place heavy and/or fragile furniture safely against walls.
- Be especially careful around fire-operated equipment ― stoves, heaters,etc., ― so that flammable objects do not fall on them if an earthquake occurs.
- Know the location of your place of refuge and escape route to it.
- Talk with your family/friends and agree where to meet after taking refuge, in case you get separated at the time of a quake.
- Prepare emergency flash lights and a portable radio as quakes often cut electricity.
- Prepare emergency food, drink, drugs, and first-aid kits.
(2) If a Quake Happen...
An earthquake does not last more than one minute. Do not panic, and keep the following in mind.
- First turn off equipment such as stoves and heaters.
- Distance yourself from possibly falling furniture, and protect your body by kneeling under a desk or table.
- Open window(s) or door(s), and obtain at least one exit route.
- Try to put shoes on as broken pieces of glass and other objects may be all over the street.
- If a fire is generating smoke, cover your mouth and nose with a wet cloth and bend your upper body down when escaping.
- Do not go close to narrow paths, cliffs, or river banks.
- Escape on foot with the minimum of belongings.
- Follow reliable information on TV and radio.
- Escape to your place of refuge.
3 Typhoons
Throughout Japan typhoons occur during the period from June to September. With strong wind and rain, in some areas landslides and floods have been reported. The following are tips to avoid damage from typhoons:
- Strengthen your glass windows, and close rain doors and shutters before a typhoon is expected to arrive.
- Take inside light-weight objects that can be blown away by the typhoon.
- Sometimes typhoons cause power cuts. Prepare emergency flash lights and a portable radio.
- Try to get appropriate information from TV and/or radio before a typhoon is expected to arrive.
If you lose your passport
Have the police create an identification certificate, then apply to your home country’s consulate or embassy.
List of embassies and consulate in Japan:
http://www.mofa.go.jp/mofaj/link/emblist/index.html（Japanese Ministry of Foreign Affairs）
・If your Alien Registration Card has been lost or stolen: Have the police create an identification certificate for you, then apply to your city or ward office within 14 days of learning of the loss.
http://www.clair.or.jp/tagengorev/ja/b/05-1.html Multi-lingual living information by CLAIR
http://www.immi-moj.go.jp/tetuduki/touroku/kouhu.html#saikouhu Immigration Bureau
Consultation for Emergencies
Crime
Foreigner Consultation Corner at the police department
(consultations regarding crime available in English and Chinese.)
TEL: 03-3503-8484
Open hours: Monday to Friday, 8:30-17:00
Kyoto Prefectural International Center |
